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Will Avaya Make It? What Should I Do With My Phones and PBX?

It’s official, Avaya has officially filed for bankruptcy so it could restructure.  Avaya was a fantastic company and it’s contact center system for taking customer service calls has been best in class for years.  Avaya was originally the division of AT&T called...

Japan’s Biggest Weakness – The Menu Mindset

Japan is a fantastic country. Great food, wonderful people, and a very safe society despite the fact that Japan is not exactly a perfect country with nothing but good people.  The difference with Japan is the number of bad people is so much smaller than other...

Where Is Polycom Going? The Future Of The Phone Giant

By Dave Michels Video is on my mind. Not just because it improves engagement or because I use it daily. I just completed a 10 day video-oriented trip that included detailed briefings with the CEO of Vidyo in New Jersey, Cisco’s Video team in Oslo, PexIP CTO in Oslo,...

Don’t Get Burned Using Your Email- Malware & Ransomware

Keeping your company safe and secure is a constant battle.  If you are connected to the internet, there is always a chance that people can steal from you or your organization. AINEO has been providing business email since 2007 on QuickerWeb.  This year, we’ve...