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New Trends In Cloud Contact Centers

It’s not news anymore that adoption of hosted/cloud solutions for business telephony and unified communications is well underway as businesses, small to large, recognize the benefits in subscribing to unified communications “as-a-service” (UCaaS) versus purchasing and...

Cloud PBX Phone App from iPBX Hosting For iPhone

Running Japan’s most reliable and cost effective business phone service to replace old PBX technology is no easy task. People are tired of spending money on PBX phone systems for their businesses as most are beginning to realize that they don’t need to. They can run...

The Future Of Evernote

Evernote and Cisco? by Dave Michels in Telecom The story and predicament of Evernote is fascinating. The company should have gone out of business long before – and almost has several times. It was way ahead of it’s time. Evernote is one of my essential applications. I...

Measuring Apple’s Success

By Colin Berkshire I hold a very different view of why Apple was so successful from that of most people. If my view is correct, Apple is now messing up big-time. I think the reputation is that Apple builds premium-priced artistically designed stuff. I just flat...

The Apple Watch Vs. The Pebble Smart Watch

  We recently set up and used the Apple Watch. It was a very well designed product, but at this point is probably a bit before it’s time. You can read more about that experience here. The amazing thing is that as far as smart watches go, we found the Pebble watch...

An IT Manager’s Review Of The Apple Smart Watch

  If you are into technology, it’s always a pleasure to get a chance to run new high tech products and service in the office or even at home. We heard the announcement for the new Apple Watch earlier this year and saw it come out a few years ago.  In Tokyo, we...