Bright, Quick, & Flexible

Mitel Hospitality

Good communication is at the heart of every successful hotel. Mitel hospitality customers enjoy scalable, reliable communications, optimized to meet the needs of their industry.

From small hotels, to some of the world’s most famous luxury establishments, Mitel provides communications solutions that are:

Guest Service
When dealing with guests, little things matter, like greeting your guests by name, managing their privacy and ensuring guest services are delivered in a timely manner. Mitel’s experience in the hospitality sector enables hotels to manage guest experience with a minimum of fuss.

Operational Efficiency
In a busy hotel environment over 80% of staff are mobile, delivering service, answering calls and managing back office tasks. Mitel offer intuitive interfaces to reduce training time, mobile working to free staff from fixed locations, applications to manage service requests and business analytics to help you manage operations.

At Mitel we understand every hotel is different. Choose secure, reliable voice or a sophisticated multi-media solution extended to your guests own mobile device. Make technology front and centre of guest experience or use technology in the background to deliver service excellence. Mitel is able to offer unrivalled freedom to deploy on property, from a private or public cloud, or as a hybrid solution. In addition, Hotels can choose to blend of analog, digital and IP technology to meet hotel requirements.

Mitel Hospitality Solution Expert program

We recognise your choice of partner is an important part of the solution. You need a partner that understands the industry, can relate to your operational requirements and deliver a class leading solution. Your partner should have a track record in the hospitality sector and be capable of providing the best possible on-going support.

The Mitel Hospitality Solutions Expert program enables hoteliers to recognise Mitel Partners with hospitality expertise. Your chosen Expert Partner will understand the hospitality industry, guide you through the decision making process, provide a solution design and integrate your new solution to increase operational efficiency, improve guest service and minimise cost.