Bright, Quick, & Flexible

RedBox Recorders

 

For 30 years, Red Box has been the leader in developing voice software and working with our reseller channel to enable customers to unlock the most powerful data set in the world: Voice.

Red Box is the world’s leading dedicated voice specialist and the only technology company capable of capturing all voice communications across global enterprises, SMEs, and across both new and legacy systems.

AINEO has been in the communications business since 1997 servicing phone systems, contact centers, dealing rooms, and other businesses for two decades. In 2017, RedBox selected to take over distribution for Japan. Redbox now has national coverage for their voice recorders and compliance in every corner of Japan.

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AINEO—we think IT forward.

PLATFORM ARCHITECTURE

Capture voice data from all legacy and new voice platforms, on premise or in the cloud.

Suitable for businesses of any size, the new Red Box platform architecture enables the extensibility of its proven application to natively operate and scale on all cloud and on-premise environments, whilst continuing to ensure the capture of all voice communications from old world and new world telephony, and all from a single application stack.

RESILIENT

By using open source technologies, our platform expands and contracts in near real-time, providing resilience and availability to guarantee voice capture every time.

TRANSCRIBED VOICE

Highly accurate and multi-lingual transcriptions are available for both real-time and historical conversations.

FLEXIBLE

Micro services methodologies and the latest secure communications protocols allow for the distribution of light weight components to be delivered anywhere.

EASE OF INTEGRATION

Integrates with a broad ecosystem of AI, BI, CRM, Analytics and Compliance application partners to unlock the value of voice.

OPEN APIS

Free and open REST APIs provide secure access to all features, functions and captured voice and transcribed data to any and all applications.

SINGLE APPLICATION

Supports the capture of voice from all legacy and new telephony platforms making it suitable for small business and global enterprises alike.