Achieve crystal-clear conversations with CIRCLE Cloud PBX and EPOS IMPACT Series
In the modern contact center environment, clear communication isn’t just a convenience—it’s essential. Whether your agents are working in the office, at home, or in hybrid settings, ensuring stable and high-quality voice performance can dramatically improve customer satisfaction and productivity.
At AINEO, we provide the CIRCLE Cloud PBX, a powerful cloud-based telephony solution that enables seamless communication from anywhere. And to get the most out of this platform, a professional-grade headset makes all the difference.
That’s why we recommend two of the latest models from EPOS, the global leader in professional audio:
the IMPACT 730 (wired) and IMPACT 1030 (wireless).
Both headsets combine EPOS AI™ noise cancellation, premium build quality, and all-day comfort—ideal for busy contact centers aiming to deliver consistent, crystal-clear customer experiences.
IMPACT 730 (Wired Model) - Reliable audio and superior comfort for long shifts
The IMPACT 730 offers ultra-stable wired performance through USB-A and USB-C connections, ensuring consistent sound without latency or dropouts.
Equipped with EPOS AI™ three-microphone beamforming technology, it intelligently suppresses background noise while keeping voices natural and clear.
Lightweight materials, soft leatherette ear pads, and an intuitive inline controller make it perfect for agents who handle long hours of calls every day.
Key Features
- Advanced EPOS AI™ noise cancellation with 3-mic beamforming
- USB-A and USB-C compatibility (adapter included)
- Inline call control for quick mute and volume adjustments
- Soft leatherette ear cushions for all-day comfort
- Backed by a 3-year warranty for dependable use
Ideal For
- Fixed-desk call center agents
- Noisy office environments that demand clear audio
- Teams seeking consistent, plug-and-play wired reliability
IMPACT 1030 (Wireless Model) – Move freely without compromising on audio quality
The IMPACT 1030 is a Bluetooth headset designed for professionals who need mobility—supervisors, hybrid workers, and remote teams alike.
Its EPOS AI™ system performs 32,000 environmental scans per second, dynamically adapting to ambient noise to deliver outstanding clarity in any setting.
With its sleek, lightweight design and dual connectivity (Bluetooth or USB dongle), the 1030 provides the flexibility and premium sound quality that today’s dynamic workplaces demand.
Key Features
- AI-powered noise cancellation that adapts in real time
- Connects via Bluetooth or USB dongle to PCs and smartphones
- Customizable audio settings through the EPOS Connect app
- Lightweight and ergonomic for all-day wear
- Reliable wireless range with professional-grade clarity
Ideal For
- Supervisors and managers who move across the floor
- Remote or hybrid teams
- Users who want the freedom of wireless without sacrificing clarity
EPOS IMPACT Series × CIRCLE Cloud PBX — Perfect Synergy for the Modern Contact Center
The CIRCLE Cloud PBX from AINEO is a fully cloud-based telephony platform that eliminates the need for physical PBX hardware.
When paired with EPOS’s professional-grade headsets, your organization can build a truly location-independent contact center, maintaining top-tier voice quality across offices, home workspaces, or satellite locations.
Benefits of the Combination
- Exceptional noise suppression and voice clarity
- Consistent call quality across all environments
- Simplified setup and management from a single cloud interface
- Unified support from AINEO for both hardware and platform
With AINEO’s integrated solutions, you can easily deploy EPOS headsets and CIRCLE Cloud PBX together, ensuring crystal-clear communication and maximum flexibility—wherever your teams work.
Conclusion
In 2025, the future of contact centers lies in clarity and mobility.
The EPOS IMPACT 730 and IMPACT 1030 deliver premium sound performance powered by AI-driven noise cancellation, ensuring every word is heard clearly.
Combined with the CIRCLE Cloud PBX, these headsets enable your agents to work from anywhere—without compromising on professional-grade communication quality.
With AINEO’s unified voice solutions, your contact center can move confidently into the future:
clearer, smarter, and fully connected.
If you are looking for great communications services in Japan (phone, SIP, business email, internet fax, chat, video), please don’t hesitate to call the team at AINEO Networks at +81 3 4550 6500 or on our contact form here .